I just had a survey done, and it's wrong. The surveyor says he/she won't fix it and I'm not paying until it's right!

The AOLS cannot advise property owners as to their specific property boundaries. It is necessary to employ a surveyor to research the issues and prepare the appropriate survey and report. As with any profession, if a property owner believes that the opinion of a particular professional is in error, they are fully entitled to obtain a second opinion.

Where there is disagreement between a surveyor and client as to the cost of a survey and both parties agree, the AOLS can, through its Fees Mediation Service, offer some dispute resolution. However, where the client disputes the results of the survey and consequently does not wish to pay for the survey, this dispute must be resolved between surveyor and client, the courts, etc. as the AOLS cannot determine if the survey was valid.

Measurement is not always the most important tool in determining property boundaries. The major land settlement in Ontario took place over 200 years ago, some with the benefit of survey, and some without. Errors occasionally creep into deeds, documents are lost, original boundary markers are lost through reconstruction and in rare cases, unscrupulous individuals may move property markers or fences or alter documents to deliberately gain advantage. Surveyors must carefully research the history of the property and the physical evidence (property markers, fences, etc.) found in the field and resolve any conflicting information prior to expressing an opinion as to the location of a boundary.